Team Altman Interesting News:
Real-time global digital communications and conversations between individuals, groups, consumers and businesses, and the social web continue to increase minute-by-minute and growing into wave after wave of at times, unmanageable chatter, which has created the need for a new genre of management called Social Customer Relationship Management to develop the understanding, and management of the social stream of real-time conversations taking place every second of every day.
The Rest of the Story: http://www.techcrunch.com/2009/07/11/real-time-conversations-hasten-social-crm/
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Posted in: Social Media Technology, Technology Talk
Great read, well-written. The problem I think is that when visitors hover their mouse into your name and see that url directing to a blogger profile in their status bar, its more likely that they won
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[...] ago, and the theme was everybody you deal with is your customer and everybody is a supplier …Social Customer Relationship Management: No Longer an Option …Unmanageable chatter, which has created the need for a new genre of management called Social [...]