Business Solutions

How do you keep the staff happy?

If you’re lucky enough to find excellent talent to join your business, always do your best to encourage them, and understand that pay checks are just part of the business success equation.

Feedback Coaching, and Challenge

If we just leave employee-manager relationships to chance, we’re putting tremendous amounts of capability, production, and oh by the way, the general health of our businesses at risk. The good news is that the creation of solid, productive relationships isn’t mystifying or especially difficult. In reality, an axiom about those we are fortunate to lead has never been truer: “People do not care how much you know until they know how much you care.”

Clearly understand that remembering this principle and regular practice of a few fundamentally basic skills can go a long way toward keeping your employees content:

Give feedback: Don’t just wait for annual performance reviews to share with your people both what they’re doing well and ways they can improve their performances. They are worthy of hearing from us on a more frequent basis. Ask yourself, how else can they be knowledgeable about what we’re thinking? How else can they continue to improve?

Some find their best results meeting biweekly, and others meeting weekly.  These frequent exchanges have a number of calculated results. Foremost, we would like to form relationships with our colleagues to cultivate truthfulness and candor about skills and resulting performance. We should also want to avert employee’s defensive feelings about constructive criticism, and regular communication facilitates that. This kind of deliberate, consistent process creates an environment for successful growth in both professional and management skill-set development. It still provides as an important reminder that feedback is in all honesty a gift from people who indeed care about role and responsibility, professional development, and the organization’s mission.